Terms and conditions
e-commerce sales

These conditions of sale are concluded on the one hand by the company DJOUDJOU whose head office is located in Fontenay-Trésigny, registered in the Register of the Chamber of Trades and Crafts of Seine et Marne in Melun under the number 8507114200015 ci - afterwards called "DJOUDJOU" and managing the sitewww.https://Djoudjou.comand, on the other hand, by any natural or legal person wishing to make a purchase via the websitewww.https://Djoudjou.comhereinafter referred to as "the buyer".

Article 1: object

These conditions of sale aim to define the contractual relationship between DJOUDJOU and the buyer and the conditions applicable to any purchase made through the website.www.https://Djoudjou.com. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the sitewww.https://Djoudjou.comis not directly related to his professional activity and is limited to strictly personal use and on the other hand have full legal capacity, allowing him to engage under these general conditions of sale.

The DJOUDJOU company retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or with the aim of improving the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2. Products

The products offered are those which appear on the site.www.https://Djoudjou.comfrom DJOUDJOU, within the limits of available stocks. The DJOUDJOU company reserves the right to modify the assortment of products at any time. Each product is presented on the website in the form of a description containing its main technical characteristics (capacity, use, composition, etc.). The photographs are as accurate as possible but do not bind the Seller in any way. The sale of the products presented in the site  www.https://Djoudjou.comis intended for all buyers residing in countries which fully authorize the entry into their territory of these products.

Article 3. Rates

The prices appearing on the product sheets of the internet catalog are prices in Euros (€) all taxes included (TTC). The seller being a micro-enterprise and according to article 293B of the CGI, VAT is not applicable. The DJOUDJOU company reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order.

Article 4. Order and terms of payment

Before any order, the buyer must create an account on the sitewww.https://Djoudjou.com. The account creation section is accessible directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. The DJOUDJOU company offers the buyer to order and pay for his products in several stages, with 3 payment options to choose from:

- Payment by bank transfer: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by bank transfer". Finally, the last step offers him to check all the information, read and accept these general conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the "Validate my order" button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must contact his bank in order to make the transfer corresponding to the amount of his order to the DJOUDJOU bank account, the details of which are communicated to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail.

- Secure payment by Paypal or credit card: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by Paypal". The next step offers him to check all the information, read and accept these general conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the "Validate my order" button. Finally, the buyer is redirected to the secure PAYPAL interface in order to securely inform his Paypal account references or personal credit card. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by Paypal account or credit card is irrevocable. In case of fraudulent use of it, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a credit card is not engaged if the disputed payment has been proven to be carried out fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must contest, in writing, the direct debit from his bank, within 70 days following the transaction, or even 120 days if the contract binding him to the latter so provides. The amounts debited are reimbursed by the bank within a maximum period of one month after receipt of the written dispute filed by the bearer. No cost of restitution of the sums can be charged to the holder.

The confirmation of an order entails acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of availing oneself of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the DJOUDOU company will send him confirmation of the registration of his order by e-mail.

If the buyer wishes to contact the DJOUDJOU company, he can do so either by email at the following address: chezdjoudjou@gmail.com, or by telephone at 07.81.44.13.70

Article 5. Retention of title

The DJOUDJOU company retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included.

Article 6. Withdrawal

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for return shipping costs.

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by Mondial Relay, delivery service with tracking. Delivery times are only given as an indication; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. The buyer will receive by e-mail or sms the tracking number of his parcel from Mondial Relay. The buyer is delivered to the Relay point he has chosen when ordering. The buyer will have a period of 14 days to pick up his package upon arrival of it at his Relay point. If the buyer exceeds this time to pick up his package, it will be returned to the seller's starting Relay Point. The risks related to transport are the responsibility of the purchaser from the moment the items leave the premises of the company DJOUDOU

Article 8. Warranty

All the products supplied by the DJOUDJOU company benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the DJOUDJOU company which will take it back, exchange it or refund it. All complaints, requests for exchange or refund must be made by email to the following address: chezdjoudjou@gmail.com

Article 9. Liability

The company DJOUDJOU, in the process of distance selling, is bound only by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.

Article 10. Intellectual property

All elements of the sitewww.https://Djoudjou.comare and remain the exclusive intellectual property of DJOUDJOU. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

Article 11. Personal data

The DJOUDJOU company undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has a right to access, modify and delete information concerning him. He can make the request at any time by mail to the following e-mail address: chezdjoudjou@gmail.com

Article 12. Settlement of disputes

These distance selling conditions are subject to French law. For all disputes or disputes, the competent Court will be that of Melun.